FAQ
Most frequent questions and answers
The Privacy Knowledge Manager is a mobile app that combines two main functions: (i) aggregating the privacy permission settings of multiple internet services chosen by the user from the list provided in the app into a single access point (PKM Dashboard) and (ii) managing them with ease.
The PKM is a mobile app that falls under the ‘utility’ category. It helps you to easily exercise your privacy rights. It is important that you know that when you visit a website or use a mobile app, the consent you provide for using your personal data for marketing and profiling, targeting or other purposes is of vital importance for companies. It’s not just GDPR compliance. It’s all about profitability. Your personal data, when qualified by your ‘express consent’, has a higher value for companies. All companies. Regardless of their industry. The GDPR specifies that you can change the status of your consent at any time. That is, you can confirm or deny it. But it’s down to you to be aware of it. And it’s down to the companies to make it possible for you. We make it easier to manage consent and permissions by aggregating your web-app privacy permissions into a single place for viewing and control.
No. The app requires an active broadband or Wi-Fi connection.
Now the following services are supported: Google (Web-App Activities); Google Maps; YouTube, Facebook, Instagram, Twitter, Spotify, LinkedIn and Netflix. Other services are in the pipeline and will be added gradually.
You can link all your accounts with services supported by the PKM that you are registered with and that you access using a username and password.
Yes, the PKM also supports Google Business accounts.
Yes. The status of your consents and permissions, as well as any changes to them, are read in real time when you open the app.
Yes, you can download and use ErnieApp on all your devices even with different operating systems if you have registered an ErnieApp account. Managing the service privacy permissions (reading and modifying the status) is synchronized. When you change the privacy settings on an account, the change will be reflected across all the devices where you are logged in with that account.
Yes, you can. For example, if you have 2 or more Gmail and Facebook accounts, you can add them all, as long as you have registered an ErnieApp account. Each account will be listed and shown separately from the others; you can change the privacy consent and permissions independently on each account.
As well as managing the privacy permissions of your favorite web apps, you can (i) delete your personal data on third party internet services, if you deem it appropriate; (ii) measure your level of privacy using the Openness Index across as many services that you wish; and (iii) enjoy a game that lets you discover how companies profile you and collect data and information about you in order to monetize it. By playing, you also win prizes.
The age of consent, i.e. when a minor is able or required to give their consent for the processing of their personal data according to the GDPR, Article 8, is set at 16 years, even if Member States can set a different age of consent, provided that this is not less than 13 years of age. Apple’s developer guidelines require an app with a prize draw to be classified as gambling, which requires a user to be at least 17 years old.
ErnieApp has been released in English and Italian. We are working on making the app available in other languages.
Our mission is to make users aware of their rights and provide them with the tools to exercise them. ErnieApp is free for consumers because the right to privacy is universal; it is a fundamental right. The ‘enterprise’ version of the app is supplied by subscription.
The service is available in Saudi Arabia, Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, United Arab Emirates, Estonia, Finland, France, Germany, Greece, Japan, Hong Kong, Korea, India, Ireland, Iceland, Israel, Italy, Lithuania, Latvia, Luxembourg, Malta, Mexico, Nigeria, Netherlands, New Zealand, Norway, Paraguay, Peru, Poland, Portugal, United Kingdom, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, Spain, South Africa, Sweden, Switzerland, Taiwan, Turkey, United States, Hungary and Uruguay.
It is a ‘high tech’ Irish company, founded in 2017, based in Dublin, Ireland (www.ernieapp.com). The founder, Isabella de Michelis, is a privacy and digital expert, who has worked for years for large American and European tech companies. She decided to create ErnieApp after realizing that privacy has a value, both for people and for companies, but the relationship between the two counterparts needed an innovative strategy, which is made possible today thanks to the PKM. httpss://twitter.com/Ernieapp2 and httpss://www.linkedin.com/in/isabella-de-michelis-3192bb/
Yes, the app logos and the Ernie name are registered trademarks in Ireland and other countries. For more information you can consult our website httpss://ernieapp.com/trademarks/
ErnieApp is a digital service that is also offered to users located in the European Union. The company is therefore required to comply with the GDPR. When a user registers an account on ErnieApp to enable the PKM service, they provide their email address and create a password: these data are personal information and are collected and processed according to the provisions of the GDPR. The ErnieApp Privacy Policy is always available in the app, on the “More” page and on the app store pages httpss://api.ernieapp.com/privacy_conditions/
Use is strictly limited to the management of the PKM service both for users who have an account and for those who don’t. For a detailed description of which data is used, and how it is used in each of the above cases, please see the ErnieApp EULA and Privacy Policy which are always available in the app on the page “More” and on the app store pages httpss://api.ernieapp.com/privacy_conditions/ ErnieApp is ‘privacy certified‘ on the Apple store.
Yes, these files are fully layered.
Click on the mask and click “B” for brush tool.
You will need Photoshop preferably version CS6 and newer.
